Straight answers, including the awkward ones.
Where the product cannot do something, this page says so. A limitation you find in week one is worse than one you knew about before you installed it.
Getting started
Do I need an account to try it?
No. Open the app and scan your first receipt before you make an account. You can make the account permanent at any time without losing a single receipt.
Is there a password?
No. When you sign up you get a six-digit code by email, so there is no password to invent or forget. Sign in on a new phone with the same email and everything is there.
I have a truck full of receipts already.
Start with the jobs you are on now. Job totals are useful from the first receipt, and supplier totals after a couple of weeks.
Which platforms is it on?
iOS and Android. There is no web app for end users. The work happens at the counter, on a phone.
How it works
Do I have to connect my bank?
No. There is no bank or card feed at all, and there never will be. Nothing to authorise, nothing to re-link, no passwords to hand over.
I am not going to type all that in.
You do not type anything. You take a photo and the AI reads the supplier, every line item, the tax and the total off the paper.
What if it reads the receipt wrong?
You can edit every field, and the original photo stays attached. If the total or supplier came back unreadable, the receipt is flagged for review instead of saved wrong. Images that are not receipts are turned away.
What about cash jobs and lost receipts?
Manual entry takes a supplier name and an amount. Everything else is optional, and the receipt still counts toward a job like any other. Manual entry is unlimited on every plan.
My subs give me invoices, not till receipts.
Photograph them the same way. The app reads invoices and counter receipts alike, and captures the invoice number when it is on the document. Reports show which receipts are missing an invoice number, so you can spot gaps before an accountant does.
Can I import PDF or emailed receipts?
No. Receipts come in as images, from the camera or the gallery. PDF files and forwarded emails are not supported.
Does it work offline?
No. Scanning and browsing need a data connection. There is no offline mode and no scan-now-send-later queue.
Does it work if the same supplier prints its name five different ways?
That is what the supplier directory is for. Every spelling of a supplier is filed against one record, so your spend at each supplier is one real number, not five partial ones.
Jobs and reports
Do I pay to see what a job has cost?
No. Jobs, budgets and live job costs are free on every plan. The job screen shows the total so far, where it went by category, and how much of the budget is left.
Can I show the customer what the job cost?
Yes. The Client Expense Report lists every cost you carried for one client, on one job or all of them, down to the line item if you want. The Job Report is the complete file on a single job. Both are on Pro and export to PDF and CSV.
Can I split one receipt across two jobs?
No. A receipt goes to one job whole. Most people scan per job at the counter, or put a shared supply run against the job that took most of it. If splitting matters to you, this is a real limitation and worth knowing before you start.
Does it support cost codes or phases?
No. Jobs are flat, with no phases, sub-jobs or cost codes, and one budget number per job. On a multi-phase build the pattern is one job per phase, all under the same client, and the client expense report rolls them into one document. There is no limit on how many jobs you can have.
Can it tell me if I am making money on a job?
No, and it will not pretend to. The app records expenses only. There is no revenue, contract value or draw schedule in it, so it cannot work out profit or margin. What it tells you is exactly what a job has cost you, against the budget you set.
What happens if I delete a job?
The receipts survive and become unassigned. Deleting a job never destroys expense history.
Does it do my taxes?
No. Because every receipt is already recorded and categorised, it produces a tax-ready report of your recorded expenses with a potentially deductible total. It is not tax advice and it does not file anything.
Can I run a single quarter?
Yes. The tax report runs for a calendar year or any single quarter, which is what quarterly estimated tax needs.
Does it track mileage?
No. There is no mileage, trip or odometer data in the product at all.
Plans and billing
Is scanning limited?
AI scans have a monthly allowance on each plan: 10 on Free, 60 on Plus, 200 on Pro. You are told when you reach 80% of it, never during a scan. Manual entry, browsing and keyword search are unlimited on every plan.
What do I actually pay for?
The documents you hand over. Pro adds the Job Report and the Client Expense Report, the documents you hand a client. Plus adds the supplier spend report, the monthly review and the tax report. Scanning, jobs, budgets, live job costs, clients and suppliers are on every plan.
Where do I see the price?
In the App Store and Google Play, and in the app itself. Billing runs through the stores. There is no web checkout.
How do I cancel?
Through your App Store or Google Play subscription settings, the same as any other app subscription.
Data and privacy
Where do my receipt images go?
Receipt images are stored in cloud storage with the record, so the original stays attached to every receipt. Before your first scan, the app asks for your consent to read images with AI. If you decline, manual entry still works.
Can I delete my account?
Yes, from inside the app, and the data is permanently deleted afterwards. There is a page explaining exactly how.
Can I run more than one business?
Yes. You can have up to five accounts, each with its own currency, timezone and colour, and each account keeps its data separate.
Does it handle more than one currency?
Each account has one currency, which you set. There is no currency conversion and no multi-currency support.
Not answered here?
Mail support@snap-receipt.app and a person will read it. There is also a help section in the app under Settings.
Snap the receipt. We’ll do the rest.
Free to start, and no account needed to scan your first receipt. iOS and Android.
No bank linking · No manual entry · No spreadsheets